AromaLux Scents

About AromaLux Scents

AromaLux Scents is a premium vendor specializing in luxury perfumes, scented oils, and lifestyle fragrance products. We provide customers with high-quality, authentic scents that elevate everyday experiences and enhance personal style.

Our Mission

• To offer exclusive and high-quality fragrance products.

• To ensure secure, transparent, and reliable transactions.

• To provide exceptional customer service and guidance for selecting the perfect scent.

Why Choose AromaLux Scents?

• Authentic Luxury Fragrances – All products are verified for quality.

• Trusted Vendor Reputation – Reliable service with satisfied customers.

• Flexible Payment Options – PayPal and Bank Transfer for secure transactions.

• Global Shipping – Fast, secure delivery worldwide.

• Customer Support – Assistance with product selection, bulk orders, and inquiries.

2. Policies

2.1 Payment Policy

• Accepted payment methods:

  • PayPal – Secure, convenient, and buyer-protected.

  • Bank Transfer – Ideal for bulk or high-value purchases.

• Payments must be completed in full before shipment.

• Customers are responsible for any transaction fees.

2.2 Shipping Policy

• Orders are processed and shipped within 3–7 business days after payment confirmation.

• Tracking information is provided for all shipments.

• Worldwide shipping available, with delivery times depending on destination.

• Buyers are responsible for customs clearance, import taxes, and local regulations.

2.3 Refund & Return Policy

• Refunds or replacements are available if:

  1. The wrong product is shipped.

  2. The item arrives damaged or defective.

• Refund requests must be made within 72 hours of delivery.

• Buyers must provide order details and proof (photos/videos).

• Refunds are issued via the same payment method used (PayPal or Bank Transfer).

2.4 Privacy Policy

• Only essential customer information is collected to process and ship orders.

• Personal data is stored securely and treated confidentially.

• Customer information is never sold or shared with third parties.

2.5 Dispute Resolution

• In case of disputes:

  1. Buyers should first contact us directly for resolution.

  2. PayPal payments may also use PayPal Buyer Protection.

  3. Bank transfer disputes will be reviewed and resolved by our support team.